Emergency Shelter Program

What is the Emergency Shelter Program?

The Emergency Shelter Program at Sunrise House provides immediate, 24/7 support for youth aged 12-17 who are experiencing homelessness or crisis. Our low-barrier shelter offers a safe, welcoming space where youth can access essentials like food, clothing, and a place to rest. Beyond meeting basic needs, we provide trauma-informed care and resources to help youth stabilize and plan for the future.

A Safe Place for Youth in Need.

This program serves as a crucial first step in transitioning youth from crisis to safety, empowering them to take control of their lives.

Who is the Shelter Program For?

The shelter program is for youth aged 12-17 who are:

No matter the circumstances, if a youth feels they need help, they are welcome to access our shelter.

What to Expect When You Arrive

Sunrise House ensures that every person feels safe and supported from the moment they walk through our doors. Here’s what to expect:

Warm Welcome

Upon arrival, you’ll be greeted by our intake team, who will ask a few questions to better understand your situation and how we can best support you.

Safety First

For everyone’s safety, we will conduct a belongings search. Please note, this is done without any physical contact. Prohibited items such as drugs, alcohol, paraphernalia, or weapons cannot be brought into the shelter.

Getting Settled

If you’re staying overnight, you’ll be shown to your private room. We’ll ensure you have everything you need, including hygiene supplies, snacks, and access to other essentials.

Quiet Time

We understand that accessing the shelter can be overwhelming. Our team will provide you with the space and support you need to relax and settle in.

Day two at Sunrise House

If you’ve stayed the night, you might be wondering what happens now.

Meeting Your Case Manager

You’ll be introduced to a case manager who will work closely with you to access resources and supports best for you

Setting Your Goals

Together with your case manager, you’ll create a plan to set achievable goals during your time at Sunrise House.

Safety Planning

We’ll help you develop a personalized safety plan to ensure you feel secure and supported, whether you’re with us or transitioning elsewhere.

At Sunrise House, you’ll find a judgment-free environment where your well-being is our top priority.If you’ve stayed the night, you might be wondering what happens now.

How to Get Here

Reaching Sunrise House is easy:

FAQ’s

Can I hang out with my friends?

While your safety is our top priority, we also encourage building positive relationships. You’ll have access to the Kickstand Youth Hub, a welcoming space where you can spend time, connect with others, and strengthen friendships in a safe environment.

When you arrive, we are required to notify your guardian of your location unless there are serious safety concerns. Beyond that, your stay at Sunrise House is completely confidential.

Our staff is here to support you 24/7. If you need anything—whether it’s supplies, information, or someone to talk to—any member of our team will be happy to assist you.